We’re here to help

Frequently asked questions

How soon will I see results?

Your skin feels more hydrated and smoother from the very first application. Your complexion looks more radiant around the second week, and wrinkles look softer from week 4 on, with steady use morning and night.

Is it good for sensitive skin?

Yes. Renaissance contains no retinol: it doesn’t sting, dry you out, or cause peeling. Many of our customers with reactive skin use it every day.

Can I use it on my neck and around my eyes?

Yes. Apply it to your face, neck, and eye area, avoiding direct contact with the eyes.

Can I use it with my other products?

Yes. Apply it to clean skin, before your sunscreen and makeup. Many customers find they no longer need the rest of their creams.

Is this a subscription?

No. It’s a one-time purchase: you pay once, and there are no automatic charges afterward.

How long does shipping take?

Your order ships within 24 to 48 business hours with a tracking number. Delivery usually takes 7 to 12 business days. Shipping is FREE.

How do I apply the Renaissance cream?

Morning and night, on clean, dry skin, apply a thin layer to your face, neck, and eye area using gentle upward strokes. During the day, follow with your sunscreen.

How long does one tube last?

It depends on how much you use and which areas you cover. That’s why our current offer includes a 2nd tube FREE: it lets you keep up your routine without a break during the first few weeks, which matter most.

How does the 90-day guarantee work?

If you’re not satisfied, email us within 90 days of delivery and we’ll refund your purchase in full.

How do I track my order?

You’ll get your tracking number by email as soon as your order ships. You can also check it anytime on the “Track My Order” page.

How can I contact you?

Email us at support@tryfennko.com or use our contact page. A real person on our team will get back to you, 7 days a week.

Shop with confidence

Try It for 90 Days, Risk-Free

We’re so confident in Renaissance that we give you 90 days to see the results on your own skin. If you don’t love it, we’ll refund your money.

Try Renaissance
  • FREE Shipping with Tracking

    Your order ships within 24 to 48 business hours, with a tracking number.

  • One-Time Purchase, No Subscription

    You pay once. No surprise charges every month.

  • A real person answers you

    Our team is here for you 7 days a week. No bots.